Terms & Conditions

Terms & Conditions

The company Borz srl sells and delivers the items presented in the on-line catalog on the national territory, including the islands. The prices indicated are I.V.A. Excluding when indicated (the carriage is faithful). Photographs are to be considered as illustrative and therefore non-binding.


Reception: On receipt of the parcel, it is a fundamental requirement that every shipment be accepted or rejected, where a visible damage is visible to the recipient. Without any reserve, you will not be able to open any left-hand procedure. It is also necessary to immediately notify (24 hours) to our company Borz srl at via del Garda 42 - Rovereto - tel. 0464437719 fax. 0464 439255 the inconvenience found. Any delays in communication may compromise the feasibility of the carrier's opening of the claim. For each left opening, a description of damage and specific damage pictures are required. The affixing of the reservation to the receipt of the goods, which is the right of the recipient ex art 1698 C. C., can not be written in any form, but must have specific content. Shares for partial loss or damage that are not recognizable at the time of redemption and are not indicated in the accompanying coupon are void provided that in the latter case the damage is denounced as soon as it is known and not more than eight days after receipt. In this sense, the recipient will not be entitled to the redemption in case of affixing upon receipt of a generic reserve.


Withdrawal: The private customer (consumer) has the right to withdraw from the contract, without giving reasons, within 14 days. The withdrawal period expires after 14 days from the day you or a third party, other than the carrier and you designated, acquire the physical possession of the last good. In order to claim the right of withdrawal, please contact us at: Borz srl - via del Garda 42 - 38068 Rovereto (Trento) - and send us a letter of withdrawal (send a statement showing the will to withdraw). You can also fill in and send electronically the form of withdrawal form or any other explicit statement on our withdrawal form. In case you choose this option, we will send you a confirmation of receipt of your withdrawal on a durable medium (eg by email) without delay. In order to comply with the term of withdrawal, it is sufficient that you send a notice regarding the exercise of the right of withdrawal before the expiration of the withdrawal period.


How to cancel: If you withdraw from this contract, you will be refunded all payments you have made to us, including delivery costs (except for the additional costs resulting from your choice of a delivery type other than the least expensive type Of standard delivery we offer) without undue delay and in any case not later than 14 days after receipt of the product. Refunds may be suspended until receipt of the goods or until the consumer demonstrates that he or she has returned the goods if earlier. You are required to return the goods or deliver them to us without undue delay and in any case within 14 days of the day on which he has notified us of his withdrawal from this contract. The term is respected if you return the goods before the expiration of the 14-day period. The direct costs of returning the goods will be yours. The right of withdrawal must be exercised within 14 working days of receipt of the goods. The right of withdrawal shall not apply to sealed audiovisual and software products open to the consumer, nor to the provision of tailor-made or clearly customized goods or which, by their nature, can not be returned or is likely to deteriorate or alter rapidly. The right of withdrawal may be exercised by private consumers.


Borz srl does not respond in any way for damages or theft / loss of goods returned with uninsured expeditions. Borz srl reserves the right to specify the percentage reduction of the product from 20% to 50% after viewing the product, even in contradiction with the consumer, as effectively used